Please contact the call center at 215-454-6483 or visit our Headquarters if you need assistance.


The Campaign for Working Families provides an invaluable service to individuals and families through its free tax preparation assistance, standing as a pivotal resource in the community for several compelling reasons:

Financial Empowerment

  • We provide affordable tax preparation services to low to moderate-income communities.
  • We ensure accurate filing and access to tax benefits.

Access to Tax Credits

  • We educate taxpayers about beneficial tax credits like EITC (Earned Income Tax Credit) and CTC (Child Tax Credit).
  • We ensure eligible individuals and families receive the full benefits they deserve, improving their financial well-being.

Error Reduction and Fraud Prevention

  • Our service minimizes issues like audits, penalties, and refund delays by ensuring accurate tax return preparation.
  • This also protects vulnerable populations from fraudulent tax schemes that target low-income individuals.

Time and Stress Reduction

  • We offer free tax services, relieving the time-consuming and stressful burden of tax preparation for individuals and families.
  • This allows them to focus on other important aspects of their lives.

The Campaign for Working Families’ free tax service is more than just a convenience; it is a critical support system that enhances financial stability, stimulates local economies, and fosters a more informed and empowered community. By addressing the immediate needs of accurate tax filing and providing information on financial matters, the Campaign is making a profound and lasting impact on the lives of countless individuals and families.

Here's how the process typically works:

1. Online Registration and Intake

  • Initial Sign-Up: Individuals start by visiting the GetYourRefund platform and creating an account. This process involves providing basic contact information and consenting to the terms of service.
  • Secure Document Upload: Users are then guided to securely upload their tax documents, such as W-2s, 1099s, and other relevant financial statements, directly to the platform. This is facilitated through a secure, encrypted portal to ensure data privacy.

2.Tax Interview and Document Review

  • Virtual Interview: After the documents are uploaded, taxpayers are typically required to complete an online interview or questionnaire. This step helps the tax preparers understand the taxpayer’s financial situation, identify potential deductions and credits, and gather any additional information needed to accurately prepare the tax return.
  • Document Verification: Tax professionals review the submitted documents and interview responses. If any additional information or clarification is needed, they communicate directly with the taxpayer through the platform, ensuring a thorough and accurate preparation process.

3. Tax Preparation and Review

    • Professional Preparation: Certified tax preparers, well-versed in the latest tax laws and regulations, use the provided information to prepare the tax return. This step is carried out with meticulous attention to detail to maximize refunds and minimize liabilities.
    • Quality Assurance: Before finalizing the tax return, a quality review is conducted by another tax professional. This dual-check system ensures accuracy and compliance with tax laws.

4. Review, Approval, and E-Filing

  • Taxpayer Review: The completed tax return is then presented to the taxpayer for review. They have the opportunity to ask questions and clarify any concerns directly with the tax preparer.
  • Approval and E-Signature: Once the taxpayer is satisfied with the return, they provide their approval electronically and sign the tax documents digitally.
  • E-Filing: With the taxpayer’s consent, the tax return is then electronically filed with the IRS and, if applicable, the state tax agency.

5. Refund and Follow-Up

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