Careers

We are looking for talented people like you to join our team!

To apply for a position, please submit a resume and cover letter to careers@cwfphilly.org and reference the job title you are applying for in the subject line.

Chief of Staff

 

The Chief of Staff is a strategic partner and advisor to the CEO and the senior team, acting as an integral link to ensure alignment across the organization. This role drives critical initiatives, enhances operational efficiency, and ensures clear and effective communication both within the senior/executive team and the broader organization.

Through a combination of strategic insights, problem-solving expertise, and operational prowess, the Chief of Staff ensures the CEO’s vision and directives are effectively translated into actionable plans and consistent execution. This individual is a versatile leader, capable of both high-level strategic thinking and hands-on execution, while navigating the complex dynamics of a growing organization.

APPLY NOW


Assistant Director, Workforce and Asset Development

 
The Assistant Director Workforce and Asset Development is a strategic leader responsible for designing, implementing, and overseeing comprehensive workforce, asset development and benefit programs to empower individuals and families in their journey towards economic self-sufficiency and mobility. This role entails developing and managing initiatives that facilitate access to a range of workforce development services and social benefits, ensuring alignment with the organization’s mission and objectives.


APPLY NOW


Tax Site Manager

Seasonal

Provide coordination, organization, and supervision for all aspects of a Campaign tax site during the tax filing season. The Site Manager is ultimately responsible for maintaining the quality procedures and processes required by the IRS and Campaign to ensure the overall accuracy of tax returns prepared and e-filed at the site.

APPLY NOW


Assistant Site/Quality Review Manager

Seasonal

The Assistant Site/Quality Review Manager supports the Site Manager in managing and coordinating all activities at the Volunteer Income Tax Assistance (VITA) program site. This includes overseeing daily operations, ensuring high-quality tax preparation services, and assisting in volunteer supervision and training. The Assistant Site/Quality Review Manager also steps in as the Site Manager when needed. The successful candidate will have a strong background in tax preparation, excellent quality review skills, proficient organizational skills, and a passion for serving the community. The Assistant Site/Quality Review Manager is an integral part of ensuring the smooth operation of the Campaign for Working Families program site. This position requires a strong understanding of tax preparation, a commitment to serving the community, and a dedication to supporting the high standards of the VITA program.

APPLY NOW


Intake Specialist

 

Seasonal

The Campaign for Working Families seeks a dedicated and detail-oriented Tax Intake Specialist to serve as the first point of contact for CWF tax clients. As a Tax Intake Specialist, this individual will be responsible for performing initial screenings of clients to determine their eligibility for services, managing the accurate collection and processing of personal and financial documents, and entering client information into CWF’s secure online database. The specialist will facilitate a smooth and organized intake process, maintaining confidentiality and compliance with IRS regulations and organizational policies.

APPLY NOW


Experienced Tax Preparer


Seasonal


The Tax Preparer at Campaign for Working Families (CWF) will provide tax assistance to individuals and families,
and support clients in navigating the complexities of Federal and State tax systems. The Tax Preparer will be
tasked with the preparation of accurate tax returns, while upholding the confidentiality and trust of the clients
served. The Tax Preparer will possess a keen eye for detail and a solid understanding of tax-related issues to
maintain the integrity of the tax preparation process, while delivering quality customer service. Key aspects of the
role include conducting thorough interviews to accurately capture taxpayer information, reviewing financial
documents, and translating complex tax law into actionable data entry that supports the filing of a complete and
accurate tax return. The Tax Preparer plays a significant role in advancing the financial well-being of the
communities served by CWF.

APPLY NOW


Staff Accountant



The Staff Accountant will play a crucial role in supporting the Campaign for Working Families financial operations. This
position is responsible for managing day-to-day accounting tasks, including but not limited to, accounts payable and
receivable, general ledger maintenance, financial reporting, and preparation for audits. The successful candidate will
work closely with the Director of Finance to ensure accuracy and compliance with state and federal regulations.


APPLY NOW


Tax Law Trainer


We are seeking highly motivated, detail-oriented individuals who are willing to train CWF contractors, interns and volunteers in Basic and Advanced tax law within the VITA scope.

APPLY NOW


Translator


Seasonal


The Campaign for Working Families Translator assists taxpayers who may have limited English proficiency. They
help bridge the communication gap between taxpayers and volunteers by translating conversations and
documents accurately. The Translator is responsible for maintaining client confidentiality, delivering high-quality
customer service, and ensuring the overall efficiency of the tax preparation process. Key aspects of the role include
conducting thorough interviews to accurately capture taxpayer information, reviewing financial documents, and
translating complex tax law into actionable data entry that supports the filing of a complete and accurate tax return.
The Translator plays a significant role in advancing the financial well-being of the communities served by CWF.


APPLY NOW


Tax Associate Intern

 

Tax Associates will be engaged in various roles including Tax Preparation, Quality Reviewer, Operations and Administrative Support. All college students are encouraged to apply regardless of their major. An internship with CWF offers a rich, multifaceted experience that can enrich your academic and career journey.

APPLY NOW


Call Center Agent

 

The Campaign for Working Families seeks dedicated and experienced Call Center Agents work closely with other team members to provide outstanding service to our clients by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

This is a remote, work from home position. There is a 2-week, mandatory, in-house training period prior to remote work. This position would be ideal for retirees, students or those who may be looking to re-enter the workforce on a part-time basis..

APPLY NOW



Scroll to Top